100% digital entrances and front desks

Trade miles of wiringfor a QR code at the door.QR code in the room.QR code in your proposal.

The visitor scans, the app rings on the resident's phone. No control panel, no maintenance, no hardware depreciation.

The guest scans the QR code and talks to the front desk.

Bring Nelum into your next bid and win more contracts.

No construction or new wiringActivation in 24hSupport every day

How Nelum reinvented the intercom

Three steps to take the physical intercom off the wall.

01

The property manager activates the units

Blocks and apartments are registered in the panel. Residents download the app right away.

02

The QR code goes on the entrance

A discreet acrylic or metal plate replaces the buzzer panel — no power or local internet needed.

03

The call happens in real time

The visitor scans, picks the unit, and the resident's phone rings — wherever they are.

NelumNELUM

Block A · Entrance

Point your camera to call

At the entrance

Just a plate on the wall.

Acrylic or metal, no wiring, no power, no local internet. An install any property manager approves on the first visit.

  • Installed in minutes — no drilling, no electrician.
  • Needs no power supply or local internet connection.
  • A discreet finish that matches your building's identity.

From QR code to conversation, in seconds.

See the full journey, from the visitor's arrival to the call being logged.

01 · The visitor arrives

Point the camera. Nothing to download.

No app, no sign-up. The visitor scans the QR code at the entrance and the browser opens the unit list right away.

  • Works with the phone's native camera — no app to install.
  • Fast search by block, apartment, or resident name.
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nelum.pro/v/8f2x

Block A · Entrance

Search unit…
Block A · Apt 12
Block A · Apt 42Selected
Call

02 · The resident gets notified

The front desk, now in the resident's pocket.

One QR code at the entrance. One notification on the phone. No control panel, no wiring, no maintenance.

  • Rings like a normal phone call, even with the app closed.
  • Shows which unit is calling before you even answer.
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B

Incoming call

Block A · Entrance

ringing on your phone…

Decline
Answer

03 · The conversation happens

Video and audio, straight from the phone.

The resident sees and talks to the visitor in real time, wherever they are — no need to be home.

  • Real-time video and audio, straight from the resident's phone.
  • Works anywhere — at home, at work, or traveling.
9:41●●●
B

Block A · Entrance

Connected · 00:42

04 · Nothing goes unnoticed

Every visitor, logged.

Every answered or missed call is saved in the resident's history — with date, time, and status.

  • See who tried to reach you, even if you missed the call.
  • History synced across all of the resident's devices.
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Calls

Block A

Today, 2:32 PM

Answered

Block A

Yesterday, 7:05 PM

Missed

Block A

Mon, 9:14 AM

Answered

One solution, three front desks

The same QR code and the same app, adapted to each type of entrance.

Condominiums

No more wiring, no more extra fees

Swap the old control panel for an app. No wiring to short out, no device breaking down over time — residents and doorstaff talk directly, app to app.

Hotels & inns

The front desk, right in the room

A QR code printed on the room door replaces the hotel phone. Guests scan it and talk to the front desk or room service from their own phone.

Security companies

An edge in your technical proposal

Bring Nelum into your bids. Less dependency on physical infrastructure, more contract retention, and more wins.

Frequently asked questions

Choose your profile to see the most relevant answers.

No. The visitor just points their phone camera at the QR code and the call starts directly in the browser. Only residents use the Nelum app.

Bring Nelum to your condominium

Property manager tired of maintenance fees, or security company looking for an edge — tell us your case.

We guarantee the security of your data. 100% compliant with LGPD.